Where is your factory located?

Our factory locates in Shanghai area, about 50 km from Shanghai Pudong International Airport. This area covers the best machine work and most advance technology for light industry equipment in China, that can support our machie quality. 

Which company have you supplied your machines to?

We have supplied our machines to many global reputable enterprises, such as Fonterra milk, P & G, Unilever, Wilmar and etc., and got highly praised from our clients. 

Can you supply the after sale service?

Yes, we have professional technical team that can supply investment consultant service,  equipment test run, commissioning, spare parts supply and remote technical support during the epidemic period. 

What kind of quality guarantee do you have?

All of our machines have been approved by CE certificate, and can meet the GMP requirements. All machines will be fully tested before shipment. We supply one year quality guarantee and technical support for whole life. 

What kinds of payment methods do you accept?

We can accept payment of T/T or L/C at sight. 

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.


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